Find+ for customers

Find help. Know what happens next.

Start with the service you need, review the professional and price context, then follow one active booking all the way through payment and feedback.

Search & results

Start with one useful Best Match.

Find+ keeps the first decision focused. You can ask for alternatives when you want to compare more professionals.

Best Match first

Review one professional based on the selected service, location, availability and visible quality and trust information.

  • Save or remove the professional from your shortlist.
  • Follow or unfollow their professional updates.
  • Choose Hire when the match and service are right.

Alternatives when requested

Ask to compare alternatives such as trusted, verified or top-rated options. If nobody suitable is nearby, the app can offer a wider search.

  • Displayed checks remain separate and specific.
  • An engaged professional can show a later available time.
  • You still confirm the final location, schedule and price before hire.

Your six steps

A focused path through the service.

The app keeps the current booking state prominent, while completed steps remain part of its history.

If something needs attention, the screen explains why and shows the next available step.
01

Search

Choose the profession or service and confirm where the work is needed.

02

Best Match

Review the surfaced professional, relevant service option, availability and displayed trust details. Ask for alternatives when needed.

03

Hire

Confirm the booking location, schedule, scope, quantity or duration and the shown pricing context.

04

Active Booking

Follow acceptance, relevant progress and service milestones. Share the service-start code only when the professional is present and ready to begin.

05

Payment

Review the final bill, including any addition you approved, then use an available UPI or cash flow and keep its confirmation with the booking.

06

Feedback

Rate an eligible completed service after the payment state is settled.

Pricing

Understand what the shown amount means.

Amounts are taken from the current configured service option. Always review the in-app scope and price before hiring or approving a change.

Hourly

Booked time

A shown hourly rate is applied to the billable duration. Extra time uses a separate in-app request and approval when the schedule permits.

Fixed

Defined service

The shown fixed total is tied to the defined service scope.

Per unit

Selected quantity

The shown unit rate and confirmed quantity form the service total.

Hybrid

Base plus usage

A base amount combines with the applicable unit count or billable time.

Quote required

Inspection before repair

The visit or diagnosis charge covers inspection. Any repair requires a separate quote and your in-app approval before additional work proceeds.

A visit is free only when the current option explicitly identifies it as a free-visit promotion.

Active booking

The current action stays in focus.

Arrival, secure start, scope changes, completion and payment are separate states. The booking advances when the required action is validly completed.

See the current service milestone and relevant progress.
Use the customer-held code to confirm service start.
Review a repair quote or time change before approving it.
Keep the final bill and payment confirmation connected.

Payment & refund

One final bill, then one clear outcome.

The final bill keeps the original service and every approved change together. Pay only through the option shown for that booking.

Review the bill

Check the visit or service, approved additions, parts, extension, coupon and optional tip.

Pay and confirm

Use the shown cash or UPI option. The booking records the confirmation from each side.

Request help if needed

For a wrong amount, disputed payment or refund, open Help from the same booking.

A refund request begins a review. The result depends on the payment method, available evidence and required confirmation; it does not mean money has already moved.

Visit Pass

Share a useful update with family.

For an eligible booking, the booking owner can share a time-limited, read-only view of selected visit information with a chosen family member.

Selected visit updates

Read-only • controlled by the booking owner

Visit confirmedThe booking has been accepted
Coarse arrival progressA useful status without exact route details
Visit completedThe booking reached its completion state
Exact location, contact numbers, messages, codes and payment details are not shared.

Need a home service?

Open the Find+ customer app, choose the service and let the current state guide you through the booking.